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Rockstar outlines solutions and workarounds for some of the errors and problems players are running into.
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Update: Rockstar has released the first and second patches for GTA V, and they resolve a number of problems, including the Windows username and Windows Media Player issues outlined below.
Original Story:Grand Theft Auto V has, at long last, finally been released on PC, but some unfortunate gamers are encountering issues that are preventing them from being able to play. At least a few of those problems have workarounds, which we've outlined below.
How to Avoid Losing Your GTA Online Cars
If you've transferred your GTA Online progress from the Xbox 360 or PlayStation 3 versions, you may lose your saved cars if you haven't played since December 2013. Unfortunately, to prevent this from happening, Rockstar says you'll need to log in to your character on console before initiating a transfer on PC.
As explained by Rockstar:
Once you leave GTA Online, an orange save icon will appear in the bottom right corner. Once that disappears, your progress will be saved, and you're free to initiate the transfer to PC. There's no indication that Rockstar will be able to offer a fix that doesn't involve first saving your progress on console.
If you already transferred your character and have lost vehicles, Rockstar suggests you submit a support request.
Windows Account Names
Your Windows account name could be to blame if the game hangs while downloading an update or is giving you errors like, 'The Rockstar update service is unavailable (code 1).' This is because Windows account names that contain characters other than a number (0-9) or letter (uppercase or lowercase A-Z) will prevent GTA V from being able to install and run properly. This has resulted in the bizarre situation of Rockstar's support site hosting a list entitled, 'Supported Characters At Launch for Windows Usernames for GTAV PC.'
Rockstar is already working on a fix for this issue. In the meantime, you can deal with it by creating a new user account with administrator privileges and a name that consists only of the aforementioned characters. Unfortunately, simply renaming your account won't suffice if you already have an unsupported character in your name.
There's not yet any word on when the fix will be released, but Rockstar's support page will be updated with details when they are available, as well as with instructions on how to transfer your progress from a temporary Windows account to your permanent one.
![]() Unable to Detect Windows Media Player
If you don't have Windows Media Player installed on your computer, you're likely running into an error during GTA V's installation that reads, 'Unable to detect Windows Media Player on your system. Please install Windows Media Player, then retry the installation.'
You can install it by following these instructions, courtesy of Rockstar:
Rockstar Social Club
Another problem brought to light by Rockstar's support site involves Rockstar Social Club. There are multiple error codes produced by the same issue, including the following:
If you're receiving any of these, your best bet is to manually reinstall Social Club from right here. It's recommended that you ensure GTA V is not running when you do so--check to make sure that GTA5.exe, PlayGTAV.exe, and GTAVLauncher.exe aren't running in the task manager--and that you have administrator privileges.
Should that not fix the problem, Rockstar outlines some additional steps you can follow:
Gta 5 Steam Serial Key Problems
Gta 5 Code For Steam
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